Updated: 1 January 2026

Privacy Policy Alfa66

Your privacy is our priority. This document clearly explains how alfa66 collects, uses, stores, and protects your personal information as a trusted member of our platform in Malaysia.

How Alfa66 Protecting Your Data

We implement six layers of data protection to ensure your personal information remains secure at all times.

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256-bit SSL Encryption

All data transmitted between your browser and alfa66 servers is protected by 256-bit SSL encryption. No third party can intercept or read your personal information or financial transactions while in transit.

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Secure Data Storage

Your personal information is stored on servers protected by multi-layered firewalls and strict access controls. Passwords are stored in hashed form using modern cryptographic algorithms — we cannot read your password ourselves.

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No Data Sales

Alfa66 has never and will never sell, rent, or trade members' personal information to any third party for marketing or commercial purposes. Your data is used solely for legitimate platform operational purposes.

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Internal Access Controls

Access to members' personal data within alfa66's internal systems is restricted to staff with a legitimate operational need only. All access is logged and periodically audited to ensure no misuse occurs.

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Malaysia PDPA Compliance

Alfa66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We recognise your right to access, correct, and request deletion of your personal data in accordance with applicable legal provisions.

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Data Breach Notification

In the event of any data security breach affecting your information, alfa66 is committed to notifying affected members within the stipulated timeframe and taking immediate, comprehensive remediation steps.

Alfa66 values the privacy of every member who uses our platform. This Privacy Policy explains in detail how we handle your personal information — from the moment you register an account through every login and transaction you make. We believe transparency is the foundation of trust, which is why we document our privacy practices openly.

By using the alfa66 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any provision in this document, please discontinue use of the platform and contact our support team for further assistance.

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1. Information We Collect

Alfa66 only collects information necessary to provide a safe, seamless, and responsible platform experience. We do not collect data that is excessive or irrelevant to our service operations. Generally, the information we collect falls into three main categories:

Data Category Examples of Information Purpose of Collection
Identity Information Full name, date of birth, MyKad/passport number KYC verification and member eligibility
Contact Information Phone number, email address Communications, 2FA, account recovery
Financial Information Bank name, bank account number Deposit and withdrawal processing
Technical Data IP address, device type, browser Security and fraud detection
Usage Data Gaming history, transaction logs Customer support and account monitoring

In addition to information you provide directly during registration or when updating your profile, we also collect data automatically through your use of the platform — including cookie data, login session data, and gaming activity — for security and service improvement purposes.

Alfa66 does not store credit card or debit card information directly. All financial transactions are processed through secure, certified third-party payment gateways.

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2. How We Use Your Information

Every piece of information we collect is used solely for legitimate purposes to ensure a safe, fair, and enjoyable gaming experience on the alfa66 platform. We do not use your data for any purpose unrelated to platform operations without your prior consent.

  • To process new account registrations and verify member identities through the KYC process as required under Malaysian law.
  • To accurately and securely process deposits, withdrawals, and all financial transactions carried out on the alfa66 platform.
  • To send important account-related notifications such as transaction confirmations, security alerts, and service updates.
  • To provide responsive customer support and enable our team to investigate any issues or complaints effectively.
  • To detect and prevent fraud, money laundering, and any attempts to abuse the platform.
  • To personalise your gaming experience, including relevant promotional recommendations based on your account activity patterns.
  • To comply with legal and regulatory obligations applicable to alfa66 as an online platform operator.
  • To analyse usage patterns in aggregate (without identifying individuals) for product and service improvement purposes.

If you do not wish to receive marketing communications from alfa66, you may opt out at any time through your account settings or by contacting our support team.

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3. Sharing Information with Third Parties

Alfa66 exercises a strict policy of caution when sharing members' personal information. We never sell your data, and we only share necessary information with third parties who have signed binding confidentiality agreements and operate in accordance with recognised data security standards.

Information sharing only occurs in the following situations:

  • Payment providers: The minimum transaction information required is shared with payment gateways and banking institutions to process your deposits and withdrawals.
  • Technology providers: Our technical infrastructure partners who help operate the platform, including server hosting and fraud detection systems, are bound by strict data processing agreements.
  • Legal compliance: Alfa66 will disclose the required information to the relevant authorities when mandated by law, court order, or to cooperate in a legitimate criminal investigation.
  • Gaming service providers: Certain game session data is shared with game providers (such as slot companies) solely for technical purposes and game dispute resolution.

Alfa66 never shares your personal information with third-party advertisers, data brokers, or marketing companies without your explicit consent. If you receive communications claiming to be from alfa66 through unofficial channels, please report them to our support team immediately.

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4. Cookies and Tracking Technologies

Alfa66 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse platform usage patterns. Cookies are small text files stored on your device when you browse our website.

There are several types of cookies used on the alfa66 platform:

  • Essential Cookies: Required for core platform operations including login session verification, account security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: To collect aggregate data on how visitors use the platform — such as most-visited pages and response times — to help us improve website performance.
  • Functional Cookies: To save your preferences such as display settings, preferred language, and frequently used information to make your experience more convenient and comfortable.
  • Analytics Cookies: To help us understand overall user behaviour through analytics tools that do not directly identify individuals.

You can manage or disable cookies through your browser settings. However, please note that disabling essential cookies may affect the functionality of the alfa66 platform and your overall gaming experience.

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5. Data Storage and Retention Period

Alfa66 retains your personal information for as long as your account is active or as long as necessary to provide services to you. We also retain certain data for longer periods when required by law or for legitimate operational purposes such as dispute resolution and internal audits.

  • Active account information is retained for the duration of your membership with alfa66.
  • Financial transaction records are retained for a minimum of 7 years in accordance with Malaysia's Anti-Money Laundering (AMLA) legal requirements.
  • Customer support communication logs are retained for 2 years for quality assurance and dispute resolution purposes.
  • Once an account is voluntarily closed, personal data not required for legal compliance will be deleted within 90 days.
  • Technical data such as access logs and IP addresses is retained for 12 months for security and fraud detection purposes.

alfa66 servers are protected by comprehensive physical and digital security infrastructure. Our data centres feature biometric access controls, 24-hour monitoring, and automated backup systems to ensure service continuity.

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6. Your Rights as a Member

As an alfa66 member and as an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal information we hold about you. alfa66 is committed to respecting and facilitating the exercise of these rights.

  • Right of Access: You have the right to request a copy of the personal information we hold about you. Requests will be processed within 21 business days.
  • Right to Rectification: If any of your personal information is inaccurate or outdated, you have the right to request a correction. You may also update most profile information directly through your account settings.
  • Right to Erasure: In certain circumstances, you may request the deletion of your personal information. Such requests are subject to legal record-keeping obligations that may override the right to deletion.
  • Right to Restriction of Processing: You may request that we restrict the processing of your data in certain situations, such as while you are disputing the accuracy of that data.
  • Right to Object to Marketing: You may opt out of all marketing communications at any time without affecting your access to the platform's core services.
  • Right to Data Portability: You may request your personal data in a structured, machine-readable format for transfer to another service provider where technically feasible.

To exercise any of the above rights, please contact our privacy team via email or Live Chat. We will verify your identity before processing any requests related to your personal data to ensure the security of your account.

Alfa66 reserves the right to decline or suspend data access requests that are believed to be malicious in intent or that could compromise the security of other members or the operational integrity of the platform.

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7. Children's Privacy

Alfa66 is an online gambling platform intended exclusively for adults aged 18 and above. We do not knowingly collect, store or process any personal information from individuals under the age of 18.

During the registration process, every applicant is required to confirm that they are at least 18 years of age. Our KYC process, which includes verification of identity documents such as a MyKad or passport, also serves as an additional layer of control to ensure that only adults have access to the platform.

Should we discover that personal information belonging to a child under the age of 18 has been collected without our knowledge, the relevant data will be deleted immediately and the associated account will be terminated. Parents or guardians with concerns in this regard are encouraged to contact us promptly.

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8. Third-Party Links and Integrated Services

The alfa66 platform may contain links or integrations with third-party services such as game providers, payment gateways, and customer support tools. While we select our partners carefully, the alfa66 Privacy Policy applies only to information processed directly by alfa66.

Each third-party service integrated with the alfa66 platform has its own privacy policy governing how they handle data. We encourage you to read the relevant provider's privacy policy when you interact with their services through our platform.

  • Slot and Live Casino game providers may receive the minimum session data required for wagering verification and technical dispute resolution.
  • Payment gateways approved by alfa66 comply with internationally recognised PCI DSS security standards to protect your financial data.
  • The Live Chat platform used for customer support is subject to the privacy policy of the respective service provider.

Alfa66 is not responsible for the privacy practices or content of third-party websites. Any interaction you have with external services is your own responsibility and subject to their respective terms.

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9. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way alfa66 handles your personal information, our Privacy & Data Protection team is ready to assist you.

  • Privacy Email: [email protected] — use the subject line "Privacy Inquiry" to speed up your response
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon in the corner of the platform
  • Response Time: General enquiries are answered within 24 hours; data access/deletion requests within 21 working days

Alfa66 reserves the right to update this Privacy Policy from time to time to reflect changes in law, technology, or our service operations. Any material changes will be communicated to members via their registered email and in-platform notification at least 7 days before the changes take effect.

This Privacy Policy was last updated on 1 January 2026 and takes effect immediately. Previous versions may be requested from our support team for your reference.

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Play with Peace of Mind at Alfa66

With high-standard data protection and a transparent privacy policy, you can focus entirely on your gaming experience without worrying about the security of your personal information.

256-bit SSL PDPA Compliance No data sales 24/7 Support

Gambling can be addictive. Please play responsibly. For users aged 18 and above only.

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